Privacy Policy

Protection of Personal Data

TESSORA is the commercial name of SC TESSORA SRL., a legal entity of Romanian nationality, with its registered office in CLUJ-NAPOCA, Corneliu Coposu St. No. 167, with registration number in the Trade Register J12/1011/2019, and VAT number RO40760536 (hereinafter referred to as "TESSORA").

TESSORA respects the privacy and security of processing personal data of every person visiting this website for the purpose of making online orders. In accordance with the provisions of Law No. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, and Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, SC TESSORA SRL is required to manage the personal data you provide to us about yourself, a family member, or another person, in a secure manner and only for the specified purposes.

The purpose of data collection is as follows:

- Informing users/customers (buyers) about the status of their account on www.tessora.ro;

- Informing users/customers about the progress and status of orders;;

- Evaluating the products and services offered;

- Commercial activities for promoting products and services;

- Marketing, advertising, media, administrative, development, market research, statistical, sales tracking, and consumer behavior monitoring.

By completing your data in the account creation and/or order form, you unconditionally declare that you accept that your personal data will be included in the TESSORA database, registered in the Personal Data Processing Registry under number 30534, and you give your explicit and unequivocal consent for all this personal data to be stored, used, and processed for the purpose mentioned above.

By reading this document, you acknowledge that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene, the right to object, the right not to be subject to an individual decision, and the right to address the courts in case of violations of the rights guaranteed by Law 677/2001 on the protection of individuals regarding the processing of personal data and the free movement of such data. Also, you have the right to object to the processing of personal data that concerns you and to request the deletion of data*.

To exercise these rights, you can send a written, dated, and signed request to the email address comenzi@tessora.ro.

Based on a written, dated, and signed request sent to comenzi@tessora.ro, you may freely exercise the following rights:

- Once a year, to be confirmed whether or not your personal data is being processed;

- To intervene on the data submitted;

- To object to the processing of data for legitimate and justified reasons related to your particular situation;

- To request the deletion of data, except in situations provided by law.

 

Thus, www.tessora.ro can notify users/customers about current offers via the weekly newsletter and may send greetings, gift coupons, or other special messages.

www.tessora.ro does not promote SPAM. Any user/customer who has explicitly provided their email address on the website www.tessora.ro can opt to have it removed from our database.

The information you provide to us will be used for the purpose for which it was provided, to manage, support, and evaluate our services, and to prevent violations of security, the law, and our contractual terms.

TESSORA may also provide your personal data to other companies with whom it has partnership relationships, but only based on a confidentiality agreement from them, ensuring that this data is kept secure and that the provision of this personal information is made in compliance with the applicable legislation, as follows: marketing service providers, courier service providers, payment/banking services, telemarketing or other services, other companies with whom we may develop joint programs for marketing our products and services, insurers.

Your personal information may also be provided to the Prosecutor’s Office, Police, Courts, and other state-authorized bodies, based on and within the limits of legal provisions and as a result of explicit requests.

Collection of Personal Data

TESSORA collects personal data from its users only for the declared purposes, in compliance with the provisions of Law No. 677/2001 and applicable European regulations. The requested data is necessary for processing and shipping orders, as well as for issuing fiscal invoices. Your refusal results in the inability to process the order. The registered information is intended for use by the operator and is not communicated to other recipients.

Security of Collected and Processed Data

TESSORA uses security methods and technologies, along with policies applied to employees and work procedures, to protect the personal data collected in accordance with applicable legal provisions. The servers hosting the website are protected both at physical and remote access levels, being installed in appropriate physical and technical premises. We make all reasonable commercial efforts to protect the personal data we collect, analyzing new technologies in the field and, when necessary, applying them to upgrade our security systems. Additionally, the hardware and software infrastructure used by TESSORA is periodically analyzed for security.

Links to Other Websites

The website www.tessora.ro may contain links to other websites, apart from those under the control of TESSORA, websites we believe you may find useful. If you access these links, you will visit websites that may have a privacy policy different from TESSORA.

Cookie Usage Policy

The website www.tessora.ro uses cookies, which are data stored on the user's hard drive containing information about them. Using the cookie mechanism benefits visitors, allowing them to store site navigation options such as the language the site is displayed in, types of filters applied when displaying certain pages, storing the username and password for quick access to the site’s content. Refusing a cookie does not mean that the user will be denied access to navigate the site or read its content. With the help of cookies, we can monitor and segment the interests of our users towards specific areas or applications of the site, which allows us to later improve the browsing experience, introduce relevant content for the user, etc.

Certain information about users may be provided to marketing partners through cookie mechanisms as described above.

Changes to the Privacy Policy

Any changes to this privacy policy that occur will be published on this web page without prior notice to you. The "Terms and Conditions" of use are also an integral part of this Privacy Policy.

Contact Information

If you have any questions about our privacy policy, please write to us at the email address comenzi@tessora.ro.